Careers

Open Positions



 Parts Counter Salesperson 

Paragould Location

Selling service parts, bulk fluids, attachments and accessories.  In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.

Responsibilities:

  • Provides quality customer experience through knowledge, use of systems, and process execution
  • Provides parts recommendations including alternatives that meet customers’ needs
  • Fulfills online orders in timely manner and places in will call area
  • Effective use of computer applications including Sales Manual, JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System
  • Supplies Service Technicians with parts as required
  • Assists with preparing and maintaining professional showroom image and merchandise displays
  • Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead
  • Assists in keeping parts department clean and orderly
  • Assists in maintaining all departmental tools and equipment in good working order
  • Proactively seek and participate in available companysponsored training, in an effort to develop and advance knowledge base and skill set
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
  • Ensure that company’s reputation and image in the community is consistent with company Core Values

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Service Writer

Portageville Location

Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.

 Responsibilities:Fields internal and external customer inquiries to the Service Department

  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
  • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager 
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up

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Service Tech at Paragould, Kennett, Hayti, and Portageville.

Responsibilities include:

  • Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
  • Participates in Service EDUCATE Training programs required for the development of skills and knowledge
  • Maintains current knowledge of John Deere and competitive products
  • Maintains condition of vehicles, inventory, tools, and equipment
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Completes all reports and forms required in conjunction with work assignments
  • Accounts for all time on a time card and for all material used in performing assigned duties

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John Deere Agriculture Technology

The John Deere Agriculture Technology (Ag Tech) program is designed to advance the skill level of new John Deere service technicians and prepare them to excel in today's high-tech, fast-paced field of agricultural mechanization, a career path with excellent employment opportunities. Students who complete the two-year program are awarded an Associate of Applied Science in Agriculture Equipment Technology. Students learn within an environment that stresses a balanced rotation of classroom theory and hands-on labs outfitted with advanced training aids and the latest equipment. Students gain valuable, practical insight and real-world experience by applying what they have learned during paid internships at John Deere dealerships - a wonderful opportunity for students to 'earn while they learn.' The John Deere Ag Tech curriculum, designed by John Deere and ASU-Beebe, addresses the full range of technological advances across John Deere's Agricultural Equipment and Turf Equipment product lines. John Deere provides approximately $1 million worth of equipment for lab activities. Instructors provide personal, dedicated instruction on engine systems, power trains, hydraulics, machine setup, and adjustment, as well as high-tech precision farming systems, electronics, schematics, and diagnostic computers. Students also gain practical experience and expertise working with the computer-assisted resource materials used throughout the John Deere service network.

More information at http://www.asub.edu/academics/divisions-programs/advanced-technology-&-allied-health/ag-tech/

To learn more about enrolling in the program, request more information by emailing careers@legacyequipment.com